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Subscription agreement

Last updated: 2020-10-22 


This subscription agreement (the "Agreement") has been entered into between Vyer Technologies AB (the "Supplier") and the organization that approves the terms of this agreement (the "Customer"). The agreement regulates the Customer's access to and use of the "Views" service, which is a digital platform for managing building information (the "Service"). This Agreement shall be effective from (a) the date the Customer clicks a button in the Service indicating assent to the terms of this Agreement; (b) The Customer completes a form (“Order Form”) that refers to the terms of this Agreement. If you enter into this Agreement on behalf of your organization, the organization you represent is considered a Customer and you certify that you have the authority to enter into this Agreement. 


1. The License



The license that the Customer obtains through the Agreement is a non-transferable and non-exclusive license to use the Service for its intended purpose (and not for any other purpose) in accordance with the Agreement, the Supplier's instructions from time to time,Privacy Policy, as well as applicable law and regulations (the "License"). 


Automatic renewal

The license is not linked to any binding period. The customer is thus entitled to terminate their access to the License with associated payment obligations. The license is automatically renewed every month if the Customer has not notified the Supplier that the Customer wishes to terminate the License. 


2. Access to the Service



The Supplier is responsible for giving the Customer access to the Service in connection with the signing of the agreement, by inviting the Customer's contact person to create an account. 



The Customer's access to the Service is dependent on the Customer having such equipment and software that enable access to browsers and a functioning Internet connection ("Third-party products").



The supplier shall, to the best of its ability, provide a secure delivery of the Service. However, the supplier does not guarantee any continuous or uninterrupted access to the Service. The service may be disrupted or affected by factors beyond the Supplier's control. The supplier therefore makes no guarantees for the functionality or availability of the Service.


Turn off/restrict access

If the Supplier has reason to suspect that the Customer's use of the Service entails a risk of damage to the Supplier or any other party, the Supplier has the right to suspend or limit the Customer's or certain Representative's access to the Service with immediate effect. This applies, among other things, but not exclusively, if the Supplier has reason to suspect that the Customer is using the Service for purposes other than those agreed or that unauthorized persons have gained access to the Service, or if the Customer has otherwise violated the Agreement, law or regulation._cc781905-5cde -3194-bb3b-136bad5cf58d_


Trial subscription

Customers may, under special circumstances, be allowed to test using the Service free of charge for a limited period of time. The supplier has the right to cancel the customer's access to the platform without special reasons under such circumstances.


3. Permitted Use of the Service


The Customer is responsible for the Customer's User following the rules on permitted use of the service as follows: 


Disruption of service

The customer may not copy, decompile, decrypt or otherwise make changes to the Service. The Customer may also not use the Service in a manner that may lead to the transmission, distribution or uploading of material containing harmful code, including but not limited to viruses, worms, Trojan horses, spyware or other potentially harmful programs, material or information.


Report infringement

The Customer must immediately inform the Supplier if the Customer (i) detects intrusions or attempted intrusions that may affect the Service, and/or (ii) becomes aware of or has reason to believe that claims will be made against the Customer or the Supplier due to the Customer's use of the Service .

4. Account


Organization account

The customer's use of the Service takes place through an organization account ("Organization Account"). The customer is responsible for keeping login information to the Service in a secure manner and must otherwise act in a responsible manner to avoid improper use of the Service.



Through the License, the Customer receives a right to invite users ("Users"). In order for the Customer to have the right to invite a particular User, the Customer must share their name and email address with the Supplier. The customer is responsible for having the right to share such information with the supplier. By accepting such an invitation, users gain access to the Customer's Organization account and thus have the opportunity to access the information in the Organization account. 


5. Data

Customer Data includes information that has been uploaded to the Service by the Customer, the Customer's Users as well as  the Supplier as this helps with information import into the Customer's Account ("Customer Data") which includes messages, attachments, files, matters, components, properties, groups and other similar content.


Customer data

When using the Service, the Customer and the Customer's Users can, manually or by sharing their internal systems and files, add building data and other information to the Service, such as information about fire alarms, card readers, fans and the like ("Customer Data")._cc781905-5cde -3194-bb3b-136bad5cf58d_



The Customer is responsible for the accuracy, quality, legality, reliability and suitability of all Customer Data, and that the necessary permits/approvals are in place for uploading Customer Data. If a third party makes demands against the Supplier due to Customer Data, the Customer shall indemnify the Supplier.


Ownership of Data

The customer owns the customer data.


6. Intellectual Property Rights


No exchange of rights 

No intellectual property or other rights held by the Supplier, the Customer or third parties are transferred to the Customer or the Supplier due to the Agreement. However, the Customer leaves an unlimited right to the Supplier to, for the Supplier's provision and development of the Service, during the contract period and for an unlimited period thereafter, dispose of Customer data and other information relating to the Customer and such building for which the Customer uses the Service. For personal data, what is stated in point 13 below applies.


Rights Reserved

All intellectual and other rights and intellectual achievements that the Supplier, alone or in association with the Customer or a third party, creates within the framework of the Customer's use of the Service (for example in connection with changes or special adaptations of the Service to meet the Customer's needs), belong to the Supplier and /or the Supplier's subcontractors/licensors with full and unrestricted ownership and right of use.


Third party software

Any third-party software included in the Service is provided in accordance with the respective third-party license terms for such software. 


7. Additional services


Provide the Supplier with documentation

In cases where the Customer has ordered additional services, it is the Customer's responsibility to cooperate to enable the performance of the Assignment, for example by providing the Supplier with such information as the Supplier has requested or which the Customer realizes or should have realized is of importance to the Supplier's performance of the Assignment._cc781905-5cde -3194-bb3b-136bad5cf58d_


Competence supply 

When ordering additional services, the Supplier must carry out related assignments in a professional manner and in accordance with what follows from the Agreement. The supplier is responsible for ensuring that people with appropriate competence carry out the assignment.


Purchase of 3D models 

The Customer can purchase 3D models for the Service from the Supplier. These are drawn from existing data, such as point clouds, 2D drawings and BIM models. The supplier only focuses on drawing up the property with the aim of making it easy for users to navigate the model. For example, the supplier does not draw up technology and equipment. The supplier gives no guarantees that the drawn 3D model matches the physical building. The quality of the drawn 3D model depends on the basis that the Supplier has received. During the design of the 3D model, the Supplier may make assumptions about the design of the building which may affect the design of the model. 


Model changes

The Customer may request corrections to 3D models (“Model Changes”). A Model Change can entail an additional cost for the Customer.  By Model Change, the Supplier refers to minor changes that aim to refine and improve existing 3D models. In order to carry out a Model Change, the Supplier must have access to the original file of the drawing and have good knowledge of the 3D model's structure and approve the model's quality. More information about prices and what type of model changes the Customer can request can be found in the Supplier's Price List.


8. Fees and invoice terms



The price for the Service as well as any additional services that the Parties agree that the Supplier shall provide are charged in accordance with the Supplier's Price List. Prices are always quoted excluding VAT. However, standard rates for data traffic may be added in connection with use of the Service.



The supplier invoices the customer monthly or quarterly in arrears. The customer must pay the invoice within thirty (30) days from the date of issue of the invoice. If the Customer pays late, late payment interest is payable according to the Interest Act (1975:635). In the event of a written payment reminder, a reminder fee corresponding to sixty (60) kroner is charged, unless otherwise required by mandatory law.


9. Subcontractor


Hire subcontractor 

The Supplier has the right to engage one or more subcontractors for the Supplier's provision of all or parts of the Service or other of the Supplier's commitments according to the Agreement. The Supplier is responsible for the subcontractor's work as if the work had been carried out by the Supplier himself. 


10. Support


Provision of support 

The supplier shall, on its own or through a third party, provide the Customer with support regarding the Service and always work to provide the Customer with the assistance requested as soon as possible. Support is available through the email address Additional services, such as redraw of the Customer's drawings, are not included in the Supplier's free support but are performed at the Customer's request in accordance with the terms of the Price List. 


11. Changes to the Service



The supplier has no obligation to change or further develop the Service or provide other special functionality. However, the supplier has the right during the contract period to change, update, add new functionality and/or remove certain non-essential functionality in the Service without any obligation to provide notice thereof. 



The supplier must, to the extent possible, try to schedule any modification and maintenance work at such a time and carry out the work in such a way that causes the least inconvenience to the Customer.


12. Privacy


Public information

With this agreement, the Supplier gives its consent to the Customer announcing that the Supplier is a supplier to the Customer. With this agreement, the Customer consents to the Supplier announcing that the Customer is a customer of the Supplier.


Confidential Information

As a result of this Agreement, the Parties may receive information that is not known to the public and that is identified as, or should reasonably be understood by the Receiving Party as, proprietary or confidential (“Confidential Information”). Confidential Information includes, but is not limited to, the Service, Order Forms, Customer Data, strategies, results, analyses, methods and models, product plans, financial information, cost structures, business processes and technical documentation. 



"Confidential information" does not mean such information which i) at the time of disclosure is or later becomes available to the public in a way other than through violation of the Agreement, or ii) was already known to the Receiving Party before the Notifying Party's disclosure,_cc781905-5cde- 3194-bb3b-136bad5cf58d_ or iii) independently developed by the Receiving Party without the use of Confidential Information from the Notifying Party, or iiii) legally obtained by the Receiving Party, without direct or indirect violation of the Agreement._cc781905-5cde-3194-bb3b -136bad5cf58d_



Except as expressly permitted by the Agreement, the Receiving Party shall not disclose, transfer or otherwise disseminate Confidential Information to third parties. The Receiving Party undertakes to prevent any employee, sub-consultant, advisor or other intermediary from using or disclosing Confidential Information, by observing the same care (but no lower level than reasonable care) that the Party uses with respect to its own Confidential Information.


Disclosure obligation

The confidentiality obligation above does not prevent the Party from disclosing such Confidential Information that the Party is obliged to disclose according to law, judgment or authority's decision or agreement with the marketplace, provided that the Party, if the law allows it, notifies the other Party in a reasonable time before the disclosure takes place so that the Party can take appropriate protective measures.


13. Personal data


Supplier's responsibility for personal data

The Supplier is the personal data controller for the Customer's personal data that needs to be processed in order for the Supplier to be able to provide the Service, such as to be able to create an Organization Account and offer support. More information about the Supplier's personal data processing and the rights of the data subjects can be found in the Supplier's Privacy Policy.


Customer's personal data responsibility

The customer is the personal data controller for the personal data that may appears in Customer data that is stored on the Customer's Organization account, regardless of who added the personal data. As these personal data are stored by the Supplier on behalf of the Customer, the Supplier is the personal data processor. By accepting these Terms, the Customer consents to Vyer processing Customer Data in accordance with the Terms and Vyer's Personal Data Processor Agreement.

14. Communication


All communication between the Parties regarding the Agreement may take place electronically, for example via e-mail or through the Service. Important information regarding the Service and the Agreement must primarily be sent to the Customer's representative responsible for the account.  The messages must be considered to have reached the recipient at the time of dispatch if receipt has been duly confirmed. Change of address must be notified to the Party in accordance with this provision.

15. Limitation of Liability


No result guarantee 

The service is provided as is. The supplier makes no guarantees, whether express or implied, regarding concrete results, the Service or the suitability of the Service. The Customer agrees that the Supplier does not take responsibility for any information that arises through or is generated in the Service and that it is the Customer's responsibility to check all such information before it is used by the Customer. The Supplier is not responsible for any financial or other decisions that the Customer makes based on information in the Service.


Indemnified in case of claim

The Customer must indemnify the Supplier in case claims are made against the Supplier due to the Customer's use of the Service or breach of the Agreement.


Indirect Damage or Loss

Each Party is not responsible, unless there is intent or gross negligence, in any case for indirect damage or loss, such as but not limited to each Party's compensation obligation towards third parties, loss of profit, loss of data, loss as a result of the Service not being able to be used in the intended manner, loss as a result of reduction or loss of turnover or production, or similar loss. 


Third Party Products

The supplier is not responsible for the functionality of Third-Party Products or for errors or disturbances in the Service due to Third-Party Products. The supplier is not responsible for the Third Party Product's possible infringement of third party rights.


Compensation claims

Each Party shall, in order not to lose its right to claim compensation, notify the other Party no later than ninety (90) calendar days after the injured Party realizes or should have realized its damage, unless otherwise stated by applicable law.


16. Additions and changes


Vyer has the right from time to time to make additions to and changes to the Terms. The customer must be notified of changes to the content of the Agreement. If the Customer does not accept the announced changes or additions, he has the right to terminate the Agreement. If the Customer has not notified the Supplier that it does not approve the changes or additions within one month of the Customer being informed, the Customer is deemed to have approved them.


17. Force Majeure


If the Party is prevented from fulfilling its obligations under the Agreement due to circumstances beyond the Party's control and which the Party could not have foreseen at the time of the conclusion of the Agreement, such as, for example, but not exclusively, lightning, fire, strike, pandemic, war, seizure, official action or riots, as well as errors or delays in services or products from subcontractors due to circumstances specified here, this shall constitute a basis for exemption which brings forward the time of performance and exemption from possible damages and other penalties. 


18. Assignment


The supplier has the right to fully or partially assign its rights and obligations arising from the Agreement. The customer may not assign his rights or obligations arising from the Agreement, nor sublicense his rights under the Agreement to any third party.


19. Applicable Law and Dispute Resolution


The terms and conditions shall be interpreted and applied in accordance with Swedish law with the exception of its choice of law provisions. Disputes due to the Agreement and related issues shall be finally settled by the general court with Stockholm District Court as the first instance.

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